Governance & Leadership in Healthcare Management Part 2
Summary of the course
Effective communication is essential in the healthcare sector, ensuring that patients, healthcare professionals, and teams can exchange information clearly and efficiently. This course explores the core principles of communication within healthcare, focusing on improving interaction skills and overcoming barriers to effective communication.
Course Details
- Types of teams
- Building trust and rapport within team
- Communication Process
- Effective in communication in different health care contexts.
- Communication elements
- Principles of Communication
- Benefits of effective communication
- Characteristics of effective communications
- Listening versus Hearing
- Active Listening
Number of lectures : 2 Lecture
Duration of the course : 03:15:13 hour
Course content
Inquiries about the training course
Lectures of the training course
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Dr. Shereen Metwally
- Lecturer of Health Care Management at (ASU) The College of Health Solutions at Arizona State University (ASU), USA
- Lecturer of Quality management in healthcare, Executive Education - postgraduate diploma in Total quality management for healthcare reform- The American University in Cairo, School of Business (AUC)
- Lecturer of Hospital administration, Sadat Academy for Management Sciences.
- Lecturer of Hospital administration, (MQM) Master of Quality Management in Healthcare- Arab Academy for Science and Technology and Maritime Transport
- Business development Consultant at the President’s Egyptian Women's Health Initiative
- HONORARY ADVISOR IN THE HONORARY BOARD OF GLOBAL ADVISORS FOR CIAC OMMISSION
- CONSULTANT IN CENTRE FOR EURO MEDITRRANEAN COOPERATION PROJECT-ISFOL-ROMA-ITALY
PHD – CPHQ –– MBA – TQM
Professor \Consultant of Healthcare Management, Quality& Accreditation
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Lecturer
- Dr. Shereen Metwally
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Duration of the course03:15:13
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Number of lectures2 Lecture
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the languageArabic
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TestimoniesYes